@2015 Alex McClafferty & Nils Vinje
Brought to you by Glide Consulting
"Thank you for all your great advice and information.
I’ve been through your 5 day course and I love your material.” - Tom M.
My name is Alex McClafferty and I’m an entrepreneur, author and consultant.
I co-founded a successful startup with a team of 38 who serve 1,000+ customers, worldwide.
My business partner, Nils Vinje, is a coach, consultant and passionate Customer Success expert.
He went from Customer Success Manager to VP, Customer Success in less than three years.
Our aim is to share our learnings and help Customer Success professionals, just like you.
The CSM Elite course will give you the exact framework to thrive as a Customer Success Manager.
Each lesson is actionable and takes about 5 minutes to read.
When you have a question, we will respond to your email with ninja-like quickness.
"I greatly appreciate the attention and care you've invested in the CSM Elite course. I've completed the first 3 days and I've learned an incredible amount about myself.” - Andrew R.